Terms & Conditions for Product Warranty Registration
Effective Date: 24/10/2026
Please read these Terms & Conditions carefully before registering your product for warranty coverage. By submitting the warranty registration form, you acknowledge that you have read, understood, and agreed to the following terms.
1. Warranty Registration
1.1. Warranty registration is available to customers who have purchased an eligible product from the company or its authorized sellers.
1.2. Customers must provide accurate and complete information, including their name, contact details, product details, serial number or product identification number, purchase date, and proof of purchase, where required.
1.3. Warranty registration does not, by itself, guarantee approval of a warranty claim. All claims are subject to verification and the applicable warranty policy.
1.4. Registration must be completed within the period specified in the product's warranty policy, if applicable.
2. Warranty Coverage
2.1. Warranty coverage is limited to the duration, components, and conditions specified in the warranty card, product documentation, or official warranty policy.
2.2. The warranty generally covers manufacturing defects and workmanship issues arising during normal and intended use of the product.
2.3. The company reserves the right to inspect the product and verify the reported defect before approving a warranty claim.
2.4. Any repair, replacement, or other remedy will be provided in accordance with the applicable warranty policy and applicable law.
3. Exclusions from Warranty
Unless otherwise stated in the applicable warranty policy or required by law, warranty coverage may not apply to:
- Damage caused by misuse, negligence, accidents, or improper handling.
- Normal wear and tear, ageing, or deterioration resulting from regular use.
- Damage caused by unauthorized repairs, modifications, or tampering.
- Damage caused by improper installation, maintenance, or use contrary to product instructions.
- Damage caused by fire, flooding, power fluctuations, natural disasters, or other external factors.
- Cosmetic damage that does not affect the product's functionality, where excluded under the applicable warranty policy.
- Products with altered, removed, damaged, or illegible serial numbers or identification labels.
- Products for which valid proof of purchase cannot be provided, where such proof is required.
4. Proof of Purchase and Verification
4.1. The company may request a valid invoice, purchase receipt, warranty card, product photographs, serial number, or other reasonable documentation to verify eligibility.
4.2. Incomplete, inaccurate, misleading, or unverifiable registration information may result in rejection or delay of registration or a warranty claim.
4.3. The company may verify the product and purchase details with authorized sellers, distributors, or service partners where necessary.
5. Warranty Claims and Service
5.1. Customers must contact the company's authorized customer support or service centre to initiate a warranty claim.
5.2. The company will communicate the applicable procedure for inspection, repair, replacement, or other warranty service.
5.3. Customers may be required to provide the product for inspection or service at an authorized service centre.
5.4. Transportation, installation, removal, or other incidental costs will be handled in accordance with the applicable warranty policy and applicable law.
5.5. Any repaired or replacement product, and any warranty applicable to it, will be governed by the original warranty policy and applicable law.
6. Customer Responsibilities
Customers are responsible for:
- Providing correct and up-to-date registration information.
- Retaining the original purchase invoice and warranty documentation.
- Using and maintaining the product in accordance with the manufacturer's instructions.
- Providing reasonable cooperation during product verification and warranty service.
- Updating the company if their contact information changes and it is relevant to an ongoing claim.
7. Personal Information and Privacy
7.1. Personal information collected during registration may be used to process warranty registrations, verify purchases, provide after-sales support, communicate service updates, and prevent fraudulent claims.
7.2. Personal information will be handled in accordance with the company's applicable Privacy Policy and relevant data protection laws.
7.3. Customer information may be shared with authorized service centres, distributors, or technology providers where reasonably necessary for warranty administration, subject to applicable legal requirements.
7.4. Marketing communications, where applicable, will be handled in accordance with the relevant consent requirements and applicable law.
8. Fraudulent or Duplicate Registrations
The company may investigate duplicate, fraudulent, or suspicious registrations and may refuse or suspend a registration or claim where there are reasonable grounds to believe that the information provided is false or the claim is ineligible. Any action will remain subject to applicable law and the customer's statutory rights.
9. Changes to Warranty Terms
The company may update its warranty policies or registration procedures from time to time. Changes will be communicated or published as required by applicable law. The warranty applicable to a particular purchase will be determined by the terms applicable to that purchase, subject to any mandatory legal protections.
10. Limitation of Liability
To the extent permitted by applicable law, the company's liability under the warranty is limited to the remedies expressly provided in the applicable warranty policy. Nothing in these Terms & Conditions excludes or limits any consumer rights, warranties, or remedies that cannot lawfully be excluded or limited.
11. Governing Law and Disputes
These Terms & Conditions will be governed by the laws applicable in India. Any dispute will be handled by the competent authorities or courts in accordance with applicable law, without restricting any consumer's statutory rights or remedies.
12. Contact Information
For assistance with product warranty registration or warranty claims, please contact:
Company Name: Kharesiya Brands Private Limited
Customer Support Email: support@kharesiyabrands.com
Customer Support Phone: 88001 16630
Website: https://kharesiyabrands.com
Acceptance
By selecting the acceptance checkbox and submitting the warranty registration form, you confirm that the information provided is accurate and that you have read and agreed to these Terms & Conditions, subject to applicable law.
